this post was submitted on 22 Mar 2025
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"You get what you pay for" - the words of a simpleton (or lying salesperson).
I had to explain that "you get what you pay for" to a disgruntled (and later banned from my store) customer years ago.
At the time I was selling eyewear for Red Eyewear Giant (now owned by Blue Eye-care Giant™) and a guy orders the absolute cheapest product for his quite strong prescription. The RX was roughly a -7 on each eye, not huge but definitely significantly thicker than average. The gentleman wanted LARGE eyewear. The man did not want to spend much.
I offered a quote for the ideal product for his vision, which is a 1.7 index lens with scratch resistant non-glare and a hydrophobic coating (well get to why thats important). The man declines and decides he wants the absolute bare minimum, cool, cr-39 plastic lenses, uncoated. No amount of education on the products would change his mind, I chalked it up to a budget thing, explained the downsides of his choice (to absolve myself of liability for the issues I knew he'd have) and allowed the oirchase to go through with confirmation he understood the issues.
Now, what we've just done here is gone from a very lightweight, low thermal mass product that repels water, to a HEAVY, High mass product with absolutely no water repellant properties. This is in Houston, TX - a literal swamp, and the Air conditioning capital of the US.
Man enters grocery store, man buys groceries, man leaves grocery store, man's glasses immediately are coated in a thick fog which is dense enough that evaporation does not occur quickly (or at all honestly with that humidity) and they need to be wiped up.
That man screamed at me about how I ripped him off for over an hour.
Now, I'm not telling this story to say you're wrong, I think this might be an "exception that proves the rule" situation. But yes, you get what you pay for, and no, it's not always said by scummy salespeople, sometimes we just want you to have the right product the first time.
We all have experience with buying a premium product and thinking “wow, that’s nice” just like we’ve all had the experience where we bought the cheapest option and though “this is pretty good”.
The rule is as follows: “it depends”.
It’s just that our monkey brains don’t like those kinds of generalization.
Yeah definitely useful when managing expectations around buying cheap shit but quality generally peaks or plateaus in the middle of the cost range.