this post was submitted on 24 Mar 2025
204 points (96.4% liked)

iiiiiiitttttttttttt

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you know the computer thing is it plugged in?

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Just make a ticket (feddit.nu)
submitted 1 week ago by dunz@feddit.nu to c/iiiiiiitttttttttttt@lemmy.world
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[–] MisterOwl@lemmy.world 3 points 6 days ago* (last edited 6 days ago)

Yeah, if a client has been given the ability to submit tickets but doesn't know HOW to submit tickets properly and is submitting trash on a regular basis, that's a training issue and I ain't gonna deal with it. Those get bounced back to the Unassigned pool or directly to a CSR so they can train the client like they were supposed to.