Earning revenue by caring for your customers and the industry takes strategic direction, time, money and effort, and the kind of effort needed is different between industries.

Earning revenue by sucking the living shit out of a company works (at least temporarily) for any industry and a multinational C-suite executive can employ it to any industry to give themselves the guise of success.

It's like instead of cooking and following a recipe, just take all the ingredients and stick it into a blender and call the smoothie a meal. You'll get sustenance but you ruined what made food interesting.