this post was submitted on 15 May 2025

3 points (66.7% liked)

Green Party

59 readers

1 users here now

This community is abouty the U.S. Green Party and its global counterparts.

It will be a space to explore Green policies, news, and updates on environmental, social, and economic issues worldwide.

Visibility: Public This community can be federated to other instances and be posted/commented in by their users.

founded 7 months ago

MODERATORS

UniversalMonk@sh.itjust.works

3

Klarna CEO says AI helped company shrink workforce by 40% (lemmy.dbzer0.com)

submitted 1 month ago by UniversalMonk@lemmy.dbzer0.com to c/greenparty@sh.itjust.works

3 comments fedilink hide all child comments

you are viewing a single comment's thread
view the rest of the comments

[–] lurch@sh.itjust.works 3 points 1 month ago (1 children)

They're already rolling it at least partially back after some problems:

https://futurism.com/klarna-openai-humans-ai-back https://www.bloomberg.com/news/articles/2025-05-08/klarna-turns-from-ai-to-real-person-customer-service

https://www.fastcompany.com/91332763/going-ai-first-appears-to-be-backfiring-on-klarna-and-duolingo

[–] UniversalMonk@lemmy.dbzer0.com 3 points 1 month ago

Good! I don't know how anyone thinks that AI can 100 percent replace all workers. Yes, it can reduce need for some workers, and some tasks. But these stupid CEO's that think you can just fire everyone and AI will do it, haven't actually used AI. lol