The recent discussion of instance admin burnout has got me thinking about how do we create a sustainable model going forward to prevent admins from being over burdened.

The biggest workload for admins is they become the defacto community moderators for every community with inactive mods, inattentive mods, etc.

I imagine this is part of the overloading stress that caused lemm.ee to throw in the towel.

Mandatory Moderation Model

1 - Every community that doesn't follow the following rules get's autolocked
2 - Every community on a instance needs a moderator
3 - Every moderator must be active
4 - The report backlog for a community must not get stale or too old (24h/48h)

Admin's would be moderator managers, and not get involved in user posts, just moderator issues

A - Moderator not following instance TOS
B - Moderator acting in bad faith
C - Unlocking communities when moderators fix the initial issue

What are your thoughts? Would this help larger instances scale better?

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[–] Skavau@piefed.social 15 points 1 month ago (9 children)

I'd say under 24h is kinda harsh given I can see small instances get autolocked when the one mod is just on holiday or something for a report about idk, a post being offtopic (for instance)

[–] ptz@dubvee.org 8 points 1 month ago (6 children)

Yeah, and if someone knows the mod is AFK, they could game it with false reports to lock the community.

The login tokens are long-lived, so that'd be hard to track unless they login from different devices. I don't think the API provides any way to tell the "last activity" of a user aside from the last time they posted/commented.

It's a good idea, but I just don't think Lemmy has the requisite "tracking" to make it work right now.

[–] jet@hackertalks.com 2 points 1 month ago (5 children)

In theory since reports are attributable false reports would get someone banned (from the community at least) for report abuse. It's not a perfect proposal, but the bones are here to enforce distributed workflows off the admin's shoulders.

[–] Skavau@lemm.ee 5 points 1 month ago* (last edited 1 month ago)

Yet in the meantime, it can cause communities to lock-up. I would argue a week is more realistic. Plenty of communities are that abandoned.

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