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The Problem with Linus Tech Tips: Accuracy, Ethics, & Responsibility
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https://linustechtips.com/topic/1526180-gamers-nexus-alleges-lmg-has-insufficient-ethics-and-integrity/page/16/#comment-16078641
Linus's response.
I honestly fully stand by GN in this and while I think LTT should have had the opportunity to respond to the allegations before the video went live, since this is the proper Journalistic thing to do, it should be considered that ltt has a huge audience and influence in the tech sphere so I can only assume GN didn't want them to get ahead of the curve? It's sad if it has come to this.
I also don't know how exactly ltt could respond to the observations GN made since it's a piece about what happened in videos they posted. They can't really deny what happened. All they could do is lower their head and promise to do better.
Ugh, Hes trying so hard to double down on his comments, while giving plausible deniability to his doubling down, especially with the Billet block.
And its so fucking stupid to complain that the billet waterblock is expensive and stupid, considering ALL the stupid, expensive, wasteful bullshit hes done on his channel.. Its double stupid that hes still using his basis on using the wrong card that didnt fit it as his argument.
It's a bit conceited off him to assume he knows what's best for his viewers. A review is supposed to give unbiased, timely, and accurate information about a product and let the customer decide if it's worth their money. A reviewer can give opinions, of course, but only after the concrete numbers. Linus has no idea what $800 is worth to any given viewer; I bet there are many who would happily pay that much for a custom water block if it was the best on the market. To bad we don't know how good it is because ltt didn't adequately test it.
800 is probably one of the cheapest "omg this is expensive and no one will ever buy this thing ever" things he's ever showecased/made/used/etc.
Which just makes the whole argument stupid, and bunk.
Dude spent thousands of dollars to make a shitty desk with a computer in it, ffs.
So, you may not have caught this... Billet labs sent them the correct card with the block. LTT fucksticks lost the goddamn card.
I've got to say, I've noticed a lot of the things Steve mentioned in his video, and I agree with the vast majority of what he said, but I still do watch LTT occasionally because it's still often entertaining, but man Linus' response rubbed me the wrong way. Aside from addressing the auctioning the water block thing, he didn't really address anything and most of it came off as woe is me. It sounded like he thinks the GN video is why people are upset rather than the countless mistakes and corrections they've had to do in the past just 6 months. It seems to me like he's missing the issue most people have.
Server capacity exceeded Thankfully I got to read it before their forum server took a dump for some reason
I don't feel Linus could have said anything to Steve to stop the video Really, Linus/LMG needed the wakeup call They have been making bigger and bigger stumbles and it's not just due to growth as Linus uses it as an excuse He also said nothing would change as a result of the Billet debacle, just a tightening of documentation but it a sign of bigger issues It was the result of multiple levels of failure He should have stopped the video when he knew they didn't have the right GPU there and even pointed out quite authoritatively to is employee his mistake in not identifying the GPU A symptom of rushing out videos on a very tight schedule possibly
The big reason Steve didn't go through Linus first, and he mentions it a few times in the video, is because LMG is no longer a small company or a one man YouTube show. They're s big company. I know Linus works hard to hit that YouTube grind, but he still sees himself as a small YouTuber.
I mean Steve would have done this same piece had it been gigabyte, Newegg, or whomever on that larger scale.
Follow up on Linus' response from GN: https://www.youtube.com/watch?v=X3byz3txpso
Yeah, well, that's one of the main issues addressed in this video: You are not transparent about this, when you swap out videos without notice or bury corrections in a non-pinned comment.
If the listing is wrong, who guarantees the lab tests on which the conclusion is based on are not wrong?
Take the time it needs to produce correct reviews then. Who wants fast but false results?
Reading this is like when the Irish kid warned us all to not get frostbit.
Not fully LTT related, but man is it hard to write an apology, everytime I read one online I've never seen people think that the person was truly apologetic.
Fully LTT related, Personally seeing the character, I'd say he is indeed apologetic, I can fully see how this error could be made from what was written in his response and hell a lot of people could have done so I'd say personally. I personally think he would be apologetic and wants to do better, this guy wants to go far to do well, he's a guy that wants to do a lot
Edit: Yeah I can understand, if you'd like to share your point of of view with me feel free to do so, I'm a chill person, just wanted to share my point of view and it'll be a pleasure to read others
Writing this 12 Horus later. Decides to rewatch the GN video, some of those errors are really big and have to absolutely be fixed or be repaired as much as possible, and some definitely come from the size of the company which is becoming really big creating communication errors, which the bigger a company gets, the bigger the projects 5hey can work on and the slower it goes, if, it wants to keep the same quality. Seeing the Waterblock being in auction is a really really big error, and can definitely come from not enough communication between a person that knows it has to be sent back and a person that's thinking of a charity
Its only hard when you're a narcissistic egomaniac that finds it clinically impossible to admit even the smallest amount of fault without blaming the entire world for it .
Its no wonder why most internet apologies are written like this, because most people having to write them end up being in the position because they are narcissistic egomaniacs that think they can do no wrong to begin with.
I don't know Linus personally the way you do, but he ran LMG as if it was still a small company running out of a house instead of a midsized one. The vibe I got was that the mistake of putting the Billet item on auction wasn't made by Linus personally, but my a staff member, that would explain that apology with Linus not taking personal responsibility because he felt like it wasn't on him to manage the movement of this one item.
I have no horse in this race. Will still watch Techquickie and the occasional GN video.
You are ignoring the vast bulk of the Billet story if you think its just about the whoopsie selling.
Also new information in a GN follow up to Linus's statements showed that he outright lied about compensation to billet. its revealed by Billet themselves that there was no compensation agreement, That he hadnt even spoken to Billet labs until he sent a email at the same time he made his forum post, hours after the original GN video aired, That Billet had yet to reply to at the time of his post.
He lied about everything, to fool people into thinking hes some poor misunderstood victim.
A classic narcissist response.
I just saw the follow up
expired
I like GN and LTT for casual watching. But I'm very disappointed Steve opted to not do the proper thing and provide the accused party the opportunity to respond to his allegations. It comes off really hypocritical when he's calling out one media group for lack of ethics/integrity/accountability and rushing videos out without proper checks and procedure in place and then rushes a video out and doesn't give them a chance to respond first. And I don't say this just because it's GN and LTT. Could have been J2C and Hardware Unboxed or something and I'd still have this same opinion. I highly respect GN for the work they put in l, the content they make, and their quality, but this is a bit disappointing to see. Hopefully LTT cleans up their QC pipeline and thinks their actions through, and hopefully Steve at GN does too.
A bad day all around in my book.
I don't agree.
I don't think this felt rushed. I think, as he said in the video, this has been brewing for months, and it felt thought through and thorough.
I think if it was one mistake they would have done exactly that. But as it's been a consistent trend over months or even years of sloppiness and mistakes and rushed videos, you can't just have a word with someone and fix that overnight. I think publishing the video and their thoughts, and rallying the community to raise awareness and force them to improve, is the right move.