this post was submitted on 01 Jul 2026
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Off My Chest

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It's always the same story. You order something from a website, had your guard down, miss the purposefully easy-to miss button to refuse sharing your information with Shop.app and then BAM. On the next screen thanking you for your purchase you see a notification that says "We've saved your payment information with shop.app" and realized that you've been dark patterned into doing the online shopping equivalent of catching herpes.

Now they have your e-mail, your phone number, your address and your credit card information saved and easily accessible to anyone who hacks your e-mail or their databanks. You have to go to their website, log in with the credentials they stole from you and request for your account to be deleted. But if it took seconds to create the account, somehow it takes them 30 DAYS to delete the account. The dumb thing too is that there is no real way to tell if they truly deleted your account because if you try to log in they'll ask you for your e-mail and phone number, which they will use to create a new account without your permission if didn't exist before.

Those are blatant predatory practices and if it isn't illegal, it absolutely should be. I really hope they get hit by a giant crippling class action lawsuit. Or a train, whichever happens first.

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[–] DaddleDew@lemmy.world 3 points 19 hours ago* (last edited 19 hours ago)

To me "using an app" means using an actual app that is on your device. This is a screenshot from the checkout process on a website that isn't owned by Shop, but is clearly partnering with it. No Shop app is involved, it is in my browser.

Also you can complete the transaction without signing up with Shop. You do if you click on the "not now" link before checking out. Or by paying with Paypal. This perfectly demonstrates how insanely confusing all of this is.