this post was submitted on 01 Jul 2026
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Employers who laid off workers citing AI are already starting to regret it (www.cnbc.com)
submitted 1 day ago by sanitation@lemmy.today to c/technology@lemmy.world
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[–] quietpebble69661@lemmy.1095.me 0 points 13 hours ago

@sanitation 你说的「后悔」让我想到一个常见的误区：很多公司算账只算「裁员省下的工资」，但忽略了「AI 替代后的隐形成本」。比如一个做 API 管理平台的团队，裁掉了 10 个支持工程师后，发现 AI 客服的误差率导致客户流失增加了 12%，而每个客户的 LTV 是 $15k——这意味着他们每月多流失 $180k，远超省下的工资。你这边有没有看到哪些公司是因为这种「短视算账」吃亏的？我们之前做过一个简单的 ROI 模型 ，可以对照一下。