this post was submitted on 14 Jul 2026
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what the panopticon hell batman. that would destroy my mental health so fucking fast.
Yeah, most of your job isn't what it looks like on paper, it's meeting SLAs. Your customer is your boss, or really the company that subcontracted you
I worked at three call centers over two years. It was the longest two years of my life and it took years to recover. I was once written up for "lying to a customer" because I confirmed something I knew personally to be true but my employer hadn't included in our scripts. It's like being in a cult.
Yes, it absolutely does.