My city has a pretty nice park in it. This past spring, they spent a ton of money installing almost two dozen new tennis courts.
I haven't played tennis in years, but the wife and I have been trying to be more active and get in shape. So we saw that there were all these new courts, and they were usually pretty empty, so why not? We bought a couple of cheap racquets and some balls, and drove over to the park.
There, we discovered that the courts were behind a pin-code locked gate. A big sign said, "Open to the public 5AM to 9PM" and had a QR code under it. I'm abnormally paranoid about QR codes posted in unmonitored public spaces, so I went to the city's website and clicked around until I find out what was going on: you need to scan the code to go to a website to reserve a court for a certain time slot, and then they will email you with a unique code for the gate five minutes before your reservation.
This is, on its own, an insane system. The only upside I could come up with is that, if you save the link and book in advance, you'll always be sure to have a court to use. But, again, there's nearly two dozen of them and I've never seen more than three in use at a time.
But we were there, we had our equipment, so I caved and began signing up for this bullshit. They had me create a username and password, and finally I was able to select a court, select a time, and click "reserve."
Except that when I clicked, it took me to another website to make another login. This was not a .gov, but some private company that I guess the city contracted with? And to make a login there, they needed my email, my phone number, my DOB, my zip code, and even my gender.
So to play a game on a public court, in a public park, in a city that I pay taxes to, I need to surrender tons of personal identifying information to a third party? Fucking why?! Who thought this was a good idea? What part of the community does this serve?
So, yeah, I'm taking the tennis stuff back to the store, I guess, and the spouse and I will need to find another hobby.
Honestly? Yes. Most people aren't visiting a library with malicious intent. There's no profit in stealing and selling things that are already given for free. So who is fucking this system up? Hoarders and antisocials? I think the system can outpace and forgive them.