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Black screen with cursor after logging using the login form on Linux Mint (piefed.social)

submitted 1 week ago by webkitten@piefed.social to c/linuxquestions@lemmy.zip

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Hi all;

Question since I came across a weird issue on my mom's laptop (Acer Aspire) that I just installed Linux Mint on over the holiday break. She's in another state, so I'm debugging remotely.

Occasionally when booting up, she'll get to the GUI log in screen with the selection for individual users, she'll enter her password and press enter, and then it will just end up with a black screen with the regular Linux Mint cursor.

The weird thing is that after rebooting and going into GRUB, selecting Advanced (option #2), and clicking continue boot normally, it will go right back to the login screen and boot normally with no black screen. In fact the one video I found of this is the one that basically told me to do just that - go into advanced, continue normally.

My question is, what causes this; is this just a quirk of Acer? It doesn't happen on my two computers so it boggles my mind.

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[–] teft@piefed.social 4 points 1 week ago (1 children)

Did she recently update graphic drivers or is she running out of space on the boot drive? Those are the first things i’d check.

If you hit ctrl-alt-F2 do you get a terminal login screen? You can type dmesg in that terminal to see the boot messages and see if an error is being thrown at login.

[–] webkitten@piefed.social 3 points 1 week ago

I did read about disk space but it's pretty clean; it was a fresh install, no Windows.

Home is on a secondary drive, Linux on SSD. Plenty of space according to File Manager.

The graphic drivers are the standard that came with the Laptop; going into Driver Manager showed no updates necessary.