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Wendy's closes US restaurants and focuses on value to turn around falling sales (apnews.com)

submitted 1 week ago by MicroWave@lemmy.world to c/economics@lemmy.world

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Wendy’s is closing several hundred U.S. restaurants and increasing its focus on value after a weaker-than-expected fourth quarter.

The Dublin, Ohio-based company said Friday that its global same-store sales, or sales at locations open at least a year, fell 10% in the October-December period. That was worse than the 8.5% drop expected by analysts polled by FactSet.

U.S. same-store sales fell even further in the fourth quarter. Wendy’s said late last year that it planned to close underperforming U.S. restaurants, but it gave more details about those closures Friday.

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[–] laranis@lemmy.zip 3 points 1 week ago

Wendy's, McDonald's, and BK all started enshitifying until they realized they were hurting themselves. Even if they all revert to good, inexpensive food they are still left with the biggest problem that I've noticed: they have shit employees.

They cheapening also affected wages. Which means everything from line cooks to drive thru people to their store managers ended up being ridiculously inept. Maybe this is old man yells at clouds, but for me to step into one of these restaurants again there has to be attention paid to improving service. Drop the kiosk in favor of a friendly face who wants to help me get a meal I will enjoy. How about making the food semi presentable instead of apathy wrapping in wax paper. And of course I had better be able to walk away with lunch for $8 after tax.