Privacy

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A place to discuss privacy and freedom in the digital world.

Privacy has become a very important issue in modern society, with companies and governments constantly abusing their power, more and more people are waking up to the importance of digital privacy.

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Imgur demands details impossible to remember for my UK GDPR request (lemmy.ml)

submitted 1 day ago by pasimako@lemmy.world to c/privacy@lemmy.ml

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I tried logging into Imgur recently, but they now block all UK traffic and redirect you to a GDPR deletion form, which I was happy to fill in.

Note that I was responding from the email registered to my account, and even though they could verify it, they still demanded:

A description of any private images (I cannot recall, it's a 10+ year old account I barely used)
My last login location (no idea either as it was probably years ago. Was I on VPN?)

I made a real effort to answer, giving my best guesses for both, but their responses were consistently passive-aggressive, as if I was the one being unreasonable! And all that friction just for them to delete my email address and a couple of images that I may or may not have uploaded to Imgur over the last 10 years.

After going back and forth, they left me no choice but to file an ICO complaint.

Has anyone else experienced this with Imgur?

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[–] mp3@lemmy.ca 54 points 1 day ago (1 children)

That seems unreasonable.. proving ownership of the email address should be considered sufficient so ICO complaint it is.

[–] pasimako@lemmy.world 16 points 1 day ago

Exactly. It's like those creeps are obsessed with my data.