Veterans

Login.gov?

What issues are you having setting up an account? I can probably help.

secondly

I bitch and complain when needed, have you changed doctors or even clinics?

Have you been calling the line to make complaints?

VA is the largest healthcare provider in the country, that comes with occasional shit but also means it's easy to switch up care.

As "last resorts" you can get a congressional rep's office involved which speeds things up, or possibly just go to a civvie doctor and the VA will pay for it.