this post was submitted on 28 Mar 2026
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Hard to disagree based on what I just experienced.
This morning I got some new earbuds. The booklet that came with the earbuds includes no written instructions. Only a short series of pictures to show you how to pair and use them. There is also a QR code to a video.
The pictures were clear and simple to follow. I must admit it was nice not to need to use my reading glasses. I'm not sure how cooked we are though. Mass literacy is a pretty recent development for human society after all.
Often things like that are so they don't have to explain it in multiple languages for international markets. Same booklet for everyone!
Yeah. That's just them saving money on translation and printing. Now they don't have to pay for translators to every language they sell to, and they don't have to print different instruction booklets for every language (or print a super-long instruction booklet that repeats the same instructions in 10 different languages).
Providing information is contextual.
Images instead of text for doing something when all of the information can be conveyed through pictures is generally better. Then the person doesn't need to know what the name of a small part is, it doesn't need to be translated, and that is the primary reason this is how they present safety information for things like airplane passengers.
Mart decisions whether to use text, images, and video is important. Literally everything being one of the three is awful.