this post was submitted on 28 Mar 2026
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I'm glad the regulator is at least taking an interest.
Sadly this is just how large corporations work in 2026. Say what you will about booking dot com, but all of these middle man companies are the same.
Like if you're an uber driver or door dasher or airbnb host, the company is always gushing with platitudes about how you're a valued partner, until something goes wrong. At that point there's no one to talk to and you very quickly discover that they hold all the cards. As in: if you build a business "partnered" with a much larger corporation, you are entirely at their mercy in any kind of dispute.
They will not seek a balanced, fair, or reasonable outcome because they know that you don't have any choice but to accept what they offer.