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this post was submitted on 31 Mar 2026
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True, everything costs money when you run a business.
But for small businesses (usually the kind that charge a surcharge), I question the statement that cash has a higher overhead than EFT/credit cards. Maybe I’m thinking small, and just expect a cafe owner (for example) to just deposit cash at an ATM on their way home - rather than pay for an Armaguard lock-up etc.
Even medium businesses that deal with large items.
An industrial reseller may purchase an engine, lathe or other component from a wholesaler/importer and then onsell to an industry. 2% of a $50k sale is still $1000.
Agreements are made on tenders where the differences are fractions of a percent and an extra months credit.
That will either eat into margins or if the bloke down the road offers it at $49k, cost the sale!
In which case, maybe there are too many resellers. There is no such thing as goodwill any more.
extra insurances costs to cover cash being stored, staff theft, robbery with staff being held at knife point, need to arrange change so a bank visit is necessary for that etc etc
I normally estimate the break-even point at half an hour of the manager's wage since that's how long it takes to count down 2 registers and go to the bank.