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Credit Unions [Ontario/GTA]
(lemmy.world)
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this post was submitted on 08 Sep 2023
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I'm with Meridian as well as their subsidiary Motusbank. Haven't had any complaints since I switched in 2019. In Ontario they're regulated as non-profits which is likely why you instantly get higher savings interest rates, lower loan rates and lower fees. Their customer service has been a breath of fresh air compared to TD and CIBC which I've used previously. Their CSR center is here in southern ON. I don't recall which city exactly.
I recall when switching their mortgage rates were a bit lower than the employee mortgage rates at TD at the time.
I'm only using their consumer checking/saving/mortgage services. I can't say much about what else they've got. I know they offer VISA CCs. They looked alright when I checked them. I don't recall if they were among the best or not.
@avidamoeba @totallynotarobot
I second Meridian, really like their customer service. However, I'm really not a fan of their updated account fee structure (as of Sept 1), they're not that competitive with the new fee structure as it kinda copies the Big Banks but w/ less features incl.
Depending on what your needs are, Alterna Savings & DUCA may offer you a better deal. Though I can't vouch of their customer service as I haven't used Alterna much & haven't used DUCA before.
I was looking at DUCA in 2018-2019 and I read some anecdata that they had internal leadership issues. Not sure if that's still the case or not.
@avidamoeba not sure if that's DUCA but definitely that was PACE. Severe mismanagement & potential fraud from leadership caused many years of issues at the CU. FSRAO ended up ordering its closure and sold it to Alterna Savings.