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Hello Canadian Finance Enthusiasts

Thinking of switching from big banks (TD mostly) to a credit union.

Would appreciate advice, reviews, or experience from y'all to compliment my own investigations.

My priorities in order:

  • interest rates on loans
  • cohesive personal and small business service
  • low account and investment fees
  • credit card rewards (love my TD travel rewards visas rn)
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[-] avidamoeba@lemmy.ca 4 points 1 year ago* (last edited 1 year ago)

I'm with Meridian as well as their subsidiary Motusbank. Haven't had any complaints since I switched in 2019. In Ontario they're regulated as non-profits which is likely why you instantly get higher savings interest rates, lower loan rates and lower fees. Their customer service has been a breath of fresh air compared to TD and CIBC which I've used previously. Their CSR center is here in southern ON. I don't recall which city exactly.

I recall when switching their mortgage rates were a bit lower than the employee mortgage rates at TD at the time.

I'm only using their consumer checking/saving/mortgage services. I can't say much about what else they've got. I know they offer VISA CCs. They looked alright when I checked them. I don't recall if they were among the best or not.

[-] deltatux@mstdn.ca 3 points 1 year ago

@avidamoeba @totallynotarobot

I second Meridian, really like their customer service. However, I'm really not a fan of their updated account fee structure (as of Sept 1), they're not that competitive with the new fee structure as it kinda copies the Big Banks but w/ less features incl.

Depending on what your needs are, Alterna Savings & DUCA may offer you a better deal. Though I can't vouch of their customer service as I haven't used Alterna much & haven't used DUCA before.

[-] Inky@lemmy.ca 1 points 1 year ago

Honestly, for spending and savings accounts I don't think you can beat no-fee online banks. I've checked out local credit unions a couple of times over the years. The fees were always higher (and not much lower than the big 5) and the savings account rates were lower.

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this post was submitted on 08 Sep 2023
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