That is because they are a publicly traded for-profit company. They are legally required to do anything and everything to always make the numbers go up. By any means necessary, which is where any semblance of "not being evil" goes to die. Especially after a product/company was able to get massive popularity for doing/supporting actually good things and/or being known for being "the" name that people think about as being ridiculously well made. So many CEOs and the top controlling shareholders start gutting everything to squeeze out any and all extra profits. Just a hollow shell where massive cuts in jobs and replacing anything that got them there with passive money generating replacements. And since basically all normies just go with whatever they were last really told was good. They don't notice how bad it has become, and don't question it at all (like how many people thought those IE toolbars were just part of IE from an update).

Feel free to skip the next bit as it is more rant about the importance of actually updating the information normies have gotten and just default to.

I on a daily basis have to explain to customers who's computers I work on, that AVG and Avast are beyond bad things to have installed these days. And that they (and really all the major paid for AV products) are the reason that their computer is dog slow. Along with pointing out that all the scary messages they are seeing are from the AV products trying to constantly up-sell them on getting every single one of their pointless products that they will never use/need. Especially bad when you pay for something and think that it will just do the damn thing you wanted without harassment. Just to then get more alerts and pop-up messages trying to scare you more into getting more "protection from X" than you got before giving them any money at all. They just keep using these things all because someone or a few "tech people" that they personally knew at work or before moving somewhere told them it was the best. Same goes for shit like Office and Outlook. So many older folks think they can't use email if it isn't through Outlook and freak the hell out if their drive or OS fucks up. They think they can't create/open documents if it isn't Office (same goes for Acrobat for PDFs). There are randomly people that do need those things, but they also tend to be more aware of stuff like creating backups of PST files.