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transgender
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Just having literally any trans people actually working there would make me a lot more comfortable, and is not something I've ever experienced before.
I'm really hoping me being a trans woman and the first point of contact will make patients feel safe and be more willing to be honest.
This is interesting because my partner currently works for a company that offers transgender care as one of their services and have recently received feedback that patients would like to see "visibly trans" people on the staff. There are transgender people working for the company, but I suppose they're not "visibly trans" enough. Could you possibly elaborate on what you mean? It would be very helpful, thanks!
It's not that I expect any trans staff there to out themselves on my behalf or anything, it's just VERY OBVIOUS none of them are trans. There are things you just don't have to explain to a fellow trans person, you know? The staff at my doctor's office need like toddler level handholding when I'm trying to explain the most basic shit. Even an extraordinarily well-informed cis person just does not have the life experience necessary to fully grasp what it's like, and that is reflected in the quality of service.
TLDR, I don't need individual confirmation of the cis status of each staff member, because an office with any trans staff (at least any who's opinion is taken into consideration) would not behave like this