342
Business owner 'hires' ChatGPT for customer service, then fires the humans
(nationalpost.com)
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 07 Oct 2023
342 points (96.5% liked)
Technology
57944 readers
3053 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
I know how AI works inside. AI isn't going to completely replace such thing, yes, but it'll also be the end of said cheap Indian call centers.
Who also don’t have the information or data that I need.
It isn't going to completely replace whole business departments, only 90% of them, right now.
In five years it's going to be 100%.