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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech (www.businessinsider.com)

submitted 10 months ago by L4s@lemmy.world to c/technology@lemmy.world

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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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[-] Furedadmins@lemmy.world 60 points 10 months ago* (last edited 10 months ago)

Some loss is the expected result of replacing workers with customers. Even cashiers who are paid and trained to check out customers have a failure rate of about 1%. Walmart treating their customers like criminals for things that routinely happen to even their own trained and incentived employees is ridiculous.

this post was submitted on 14 Oct 2023

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