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aev

Designers, they're gaslighting you. (medium.com)

submitted 1 year ago by aev to c/uiux

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"You can't prove your value to someone whose business value relies on not seeing it," and other inspirational meanderings by Wachter-Boettcher about the position of UX and design in product development, where designers' livelihood and mental well-being gets threatened by late-stage capitalism.

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[–] some_guy 3 points 1 year ago

Some great concepts in this article. Fantastic.

It’s time to let our organizations shoulder that pain.

That’s something Melanie Seibert, a UX manager, learned to do—despite deep fears that saying “no” would hurt her career:

The biggest issue for me was…confronting the fear that someone might say that you’re not doing your job: “This is what I hired you for. I had the expectation that you were going to cover eight products, and you’re not doing that.” That never happened.

Read that again: that never happened. The risk was a lot bigger in her head than it turned out to be in reality.

And further down, but in the same section:

It’s also what Michaela Hackner, a global head of UX ops, started doing with her boss:

We’ve published our 2023 commitments, and we update those every quarter. And so if my boss ultimately says, “Hey, I need your team member to do this,” I’ll say: “Take a look at this list. Which of these things do you not want us to do?”

Both of these are awesome pieces of advice. The article became somewhat less mind-blowing as it went on and I skimmed at the end. But the first section calls on people to revolutionize their attitudes. Great stuff.