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[-] transientpunk@sh.itjust.works 4 points 1 year ago

I haven't paid close attention to this. What have the changes been?

[-] penquin@lemm.ee 13 points 1 year ago

They were moving people who are on a grandfathered plans to new ones without telling them and people were paying more. I'm not sure how that was legal to begin with. Lol

[-] Nougat@kbin.social 10 points 1 year ago

They were going to, but you could opt out of that move ... if you knew it was going to happen.

On top of that, some people were going to be moved off of "Plan A" onto "Plan B," while other people were going to be moved off of "Plan B" onto "Plan C." The whole thing about ending obsolete plans was hogwash. It was clearly "We want more money."

[-] penquin@lemm.ee 2 points 1 year ago

Oh no, not me. I'm a freak when it comes to my bills. They wouldn't be able to pull this bullshit on me. lol

[-] IMALlama@lemmy.world 2 points 1 year ago

They would have made it pretty easy to catch too. I get a text from them every month when they charge my auto pay, including the amount.

[-] ilinamorato@lemmy.world 1 points 1 year ago

You can put pretty much anything you want into a contract.

[-] LanternEverywhere@kbin.social 9 points 1 year ago

That doesn't make it legal. This is bedrock established law. There are a million things one can write into a contract that are illegal terms and not legally binding. You can sign a contract saying you have to cut off your arm but that's not a legally binding contract.

[-] ilinamorato@lemmy.world 2 points 1 year ago

Oh, I didn't say it was legal. That's just how they justify this stuff.

[-] penquin@lemm.ee 2 points 1 year ago

Very well said, thank you. There is a name for it. Where they hide their bullshit in a 284674947 pages EULA. Forgot what it is.

[-] raptir@lemdro.id 1 points 1 year ago

They were telling them, and giving them the opportunity to opt out (after dealing with a sales pitch).

Still crappy, but exaggerating doesn't help anything.

[-] penquin@lemm.ee 0 points 1 year ago

That's not what I heard/read. It didn't happen to me.

[-] raptir@lemdro.id 1 points 1 year ago

Did you get migrated? They started with a limited test that included outreach before migration and cancelled the plan to expand it after everyone was furious.

[-] penquin@lemm.ee -1 points 1 year ago

No, I didn't. I watch my bills closely. When I heard about this, I started watching my account even more closely waiting for them to do so I can strike. Looks like they stopped the whole thing before getting to me.

this post was submitted on 26 Oct 2023
296 points (98.7% liked)

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