who seemed at first to be willing to talk to us, but we are only getting the silent treatment and threats

Seriously, what in the heck is going on over there?
Are they swamped and overwhelmed? They are being indifferent-to-hostile. Do they not care about anything other than the myopic short-term goal of their previous API and app and A.I., damn everything and everyone else?

I don't understand. This sounds like a textbook definition of dysfunctional.
What an emotionally incompetent fiasco. I don't even want to know what that place is going to look and feel like in a month, or a year.