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this post was submitted on 15 Nov 2023
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Gaming
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I wonder if the decision has anything to do with selling refurbished units. It’s a good change, glad to see this!
Right, and having them last longer means they can be obtained for a lower price on the used market.
Almost definitely. When they did the initial release, it could have easily been a flop, and if it was a flop, it would have been pointless to have gone in planning to repair and sell refurbished units. Now that sales are showing its a hit, they are taking the time to invest in changes for more long-term support.
Self-tapping screws made sense for a product in an entirely new product category without knowledge if it would be successful or not. Torx screws that slide into metal threads makes a lot more sense for what is expected to be a product with long shelf-life.
The only thing is, the refurb market can't be that great to pay for this change. You might not think it, but changing to better screws and adding the metal threads is crazy more expensive.
Crazy more expensive for raw profits - per unit, it's basically negligible.
You could say this if s consumer focused effort to achieve market share or sell more games, but I choose to believe this if just what happens
Personally, I think this is just what happens when you have an employee run tech company. They lose out on like 0.05% profits, but more then make up for it through game sales and reputation
I mean realistically, this is probably a few cents a unit. Across hen million units, that's real money. But quality pays over time. They lose out on quarterly profits, but they don't worry about that bs - they're not publicly traded, and they'll make way more on a 5 year timespan
Parts are cheap, new tooling for different moulds and an extra processing step is not though!
Fair point, although I'd argue that this is probably a cheap and standard extra step
Molds and turn around time are definitely expensive... But much cheaper if you wait until the next version that probably will have different mount points for the newer internals
I'm not saying this isn't worth praising, I'm just saying this is exactly what integrity and giving your employees autonomy looks like. You come back for version 2, and you take your lessons learned, you explore the improvements that you thought up during the last version
It's just basic craftsmanship, but that has unfortunately been smothered in most places these days. You have to be big enough for this to be an R&D effort you can afford to fail, but small enough no one has bought you up to wring you for value