Have you seen how they interact with people? It's embarrassing. Very pretentious, and they get pissy if your don't understand every facet of their poorly documented, poorly designed app. Yes it's free and open source. There's lots of FOSS stuff that isn't run by opinionated gatekeepers.

If you experience a bug, they bend over backwards to make it seem like it's your fault. "No dude, it's supposed to delete your entire library if you accidentally click that one button. You should have read the documentation that we're going to release sometime in the future"