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Stop Using Discord for Your Open source Communities | mattcen's mumblings
(blog.mattcen.com)
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this post was submitted on 04 Jul 2023
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This is something I said even recently here but the general consensus is that "it's fine".
It's incredible how much people tend to just dismiss a valid concern when it's not an immediate threat to themselves.
It's also about the barrier of entry. Discord has a barrier, but it is not high. The fact that this platform is their commercial product ensures that issues are minimal (well...). For non tech-savvy people and those who don't have time / don't want to put in time to troubleshoot and figure things out this is the reason they go for these commercial solutions.
Just my observations from trying to switch friends and family over to free open source alternatives. It was a huge hassle to even get people to try out and move to signal, but signal has lowered the barrier quite a bit and now it's stable (was not always as fast and stable as now).