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submitted 11 months ago* (last edited 11 months ago) by LazaroFilm@lemmy.world to c/mildlyinfuriating@lemmy.world
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[-] Monument 104 points 11 months ago

There you have it.

When I’ve been in OP’s situation, I filed a complaint with the FCC, performed a whois lookup on their site to send emails to the abuse/spam emails of their DNS registrar and host and inspected the email headers to email their email provider’s abuse/spam account(s). I’ve not yet had cause to reach out to my attorney general’s office when I’ve had a company violate CAN-SPAM, but it’s an option.
I also make sure each company knows there’s a pending CAN-SPAM complaint. I keep it convivial, but serious. “Hey, just letting you know that one of your clients is violating your terms of service and the law! A complaint has already been lodged with the FCC. Toodeloo!”
That bit of knowledge tends to shift the interpretation of your complaint from “annoyed nerd” to “someone politely informing you that you’re going to get skull fucked by the long dick of the law if you don’t fix this ASAP”

It may sound sort of excessive, but I’m a bit of a consumer rights absolutist.

[-] Lionel@endlesstalk.org 27 points 11 months ago
[-] Monument 22 points 11 months ago

I’m currently fairly ill (likely RSV, if the expired COVID tests are to be believed) and this is day 6 of moderate to severe insomnia.

A state of semi-delirium must be a good look for me, because I have received more complements on my writing in the last 3 days than I have in the last several years.

[-] LazaroFilm@lemmy.world 8 points 11 months ago

Get well soon!

[-] skulblaka@startrek.website 7 points 11 months ago

A state of semi-delirium has given us some of the greatest artists the world has ever seen. Just look at Stephen King. Or Picasso.

[-] Empricorn@feddit.nl 3 points 11 months ago

Stop licking public restrooms, it's not worth it!!!

Seriously though, I hope you feel better soon...

[-] dan@upvote.au 3 points 11 months ago

The registrar can't really do anything, and the service they use to receive email (what you'd see in the DNS MX record) is often totally different to the service used to send marketing emails. You'd need to look at the Received headers of the email to figure out where it was sent from. For example, a lot of companies use Office 365 or G Suite for corporate emails, but something like Mailchimp or ConstantContact for marketing emails.

[-] Monument 3 points 11 months ago

So, here’s my reasoning -

Inspecting the headers will let you see where the email came from - if it came from MailChimp, then you email the MailChimp abuse folks, who can apply their abuse policies. And the DNS registrar has the keys to the kingdom. Many registrars have terms of service that forbid using their service for spamming. That ought to include emails associated with the domain, no?

In the end, there’s a high likelihood of no real action being taken (not without a volume of complaints), but if the righteous wrath feels righteous, do its outcomes have to be righteous?

[-] ExhibiCat@lemmynsfw.com 2 points 10 months ago

Assuming of course that the FCC is interested in skullfucking small fry. I kinda doubt that.

[-] Monument 1 points 10 months ago

Shh! We’re supposed to ignore that nearly all power is granted by fiat, and the government hardly enforces its duties to the common citizenry. It’s merely the threat of enforcement that keeps people in line.

[-] Zink@programming.dev 2 points 10 months ago

Even your local police on the front lines have no legal obligation to protect and serve individuals. Instead they use their individual judgment and discretion. Good luck with the government itself!

this post was submitted on 02 Jan 2024
616 points (98.0% liked)

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