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I will rue the day this inevitably happens.
(lemmy.world)
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this post was submitted on 04 Jan 2024
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If you aren't investing back into your company as much as your competitors then they will eventually push you out of the market. It's called the Growth imperative .
Putting back into your company is fine. It's the endless profiteering that sucks, and that ultimately reduces customer experience. Steam keeps it's niche specifically by producing a great customer experience, and getting out of the way.
Steam is also putting back into their company. But there's no need for enshittification. That's a publicly-traded-company, tragedy-of-the-commons thing.