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this post was submitted on 16 Feb 2024
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If a company uses AI tools without thinking, it should bear the consequences. Regardless if the AI fcks up hiring processes or hands out free money to customers like air Canada did.
I thought air Canada bot gave out wrong info to the customer, who the company then said wasn’t entitled to the rebate program the bot told the customer was a thing, so the customer had to sue them for the extra money the bot told the customer to spend. There was ANOTHER AI fuckup by aircanada? Lol