I mean, for most distros you should be about to install and use the OS without touching the terminal. Yeah, you may want to use it for some things (idk what you were trying to do) but it's kind of the same thing in Windows with registry edits and such. It's a tool and if you don't know how to use it, you're probably gonna get lost.

Also how is it easier to go to a webpage to download an installer instead of using a store? Even microsoft is trying to move in that direction.

I don't want to say your experience is invalid because I definitely think Linux can improve in terms of user experience. But it's not very helpful to just complain about stuff vaguely.