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this post was submitted on 18 Feb 2024
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One time I was deleting a user from our MySQL-backed RADIUS database.
DELETE * FROM PASSWORDS;
And yeah, if you don’t have a WHERE clause? It just deletes everything. About 60,000 records for a decent-sized ISP.
That afternoon really, really sucked. We had only ad-hoc backups. It was not a well-run business.
Now when I interview sysadmins (or these days devops), I always ask about their worst cock-up. It tells you a lot about a candidate.
Always skeptical of people that don't own up to mistakes. Would much rather they own it and speak to what they learned.
This is what I was told when I started work. If you make a mistake, just admit to it. They most likely won't punish you for it if it wasn't out of pure negligence
It's difficult because you have a 50/50 of having a manager that doesn't respect mistakes and will immediately get you fired for it (to the best of their abilities), versus one that considers such a mistake to be very expensive training.
I simply can't blame people for self-defense. I interned at a 'non-profit' where there had apparently been a revolving door of employees being fired for making entirely reasonable mistakes and looking back at it a dozen years later, it's no surprise that nobody was getting anything done in that environment.
Incredibly short-sighted, especially for a nonprofit. You just spent some huge amount of time and money training a person to never make that mistake again, why would you throw that investment away?
Exactly!