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this post was submitted on 16 Mar 2024
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I've never had an issue with Scotiabank, but my parents switched to envision a few years ago and have had nothing but trouble. Now they're in the process of moving everything back to Scotiabank.
I get the same rates, but more features and easier access.
It takes my mom 3-4 weeks to get an appointment with an advisor at envision whereas I can get one in two days at Scotiabank.
That sounds more like an Envision problem instead of a credit union problem.
Don't let your experience with a single credit union define your thoughts about all of them. There are literally hundreds of them.
I've been happy with Alterna for 9 years.
There are undoubtedly better and worse credit unions.
What if the advisor you get from Scotia is just a sales person with really poor understanding of the products they sell and not your interest in mind? You should see some of the staggering examples of incompetence shown by advisors in the report.
I'd expect everyone with a sales job in banking to fit that profile. Even if they're at a credit union, I wouldn't trust them to know much or have my best interests at heart.
Never had an issue with them, except for the systematic disabling of democracy in the name of a few dollars more.