Messages / Notifications are unreadable - accessing page gives 50X error. (kbin.social)

submitted 1 year ago* (last edited 1 year ago) by Anomander@kbin.social to c/kbinMeta@kbin.social

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I have two unread messages I can't access, as going to the notifications page results in a 50x error every time.

Has anyone else encountered this, or know of a fix?

This seems related to having left a comment, that got replied to, on a post that Kbin sees as "deleted_by_author" - after deletion, no comments are visible on the Kbin post.

The original post on Lemmy appears intact, while the version on Kbin is empty. Navigating to my own comment there is a blank result, but if I navigate via the 'reply' function it's still available.

If Kbin is trying to load a reply it also believes does not exist, that may be breaking things - but it leaves my notification box permanently broken because there's no way to 'clear' that paradox post from the listing.

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[-] BaldProphet@kbin.social 1 points 1 year ago* (last edited 1 year ago)

Update: ~~Ernest~~ AnonymousLlama made a change to the error message for an upcoming release of Kbin. Error 500 messages indicate that the bug is already known about and a fix is actively being worked on. See https://codeberg.org/Kbin/kbin-core/commit/39072db72716b8996f627dd7715804064a9e781c

[-] BaldProphet@kbin.social 0 points 1 year ago

I've been having this problem for nearly a month. I assume a fix is in the works, because this error breaks the entire software. Without notifications, how are you supposed to have discussions on kbin?

[-] Anomander@kbin.social 1 points 1 year ago* (last edited 1 year ago)

Yeah, I certainly hope so. Mailbox is perma-busted. I saw the notification number change when a new reply came in, but had to check for replies 'manually' in order to figure out where someone responded.

It seems like this may be linked to getting a reply on a post that was deleted, as none of the comments in that post are accessible anymore; did you reply to something that was deleted later, around the time your mailbox broke?

this post was submitted on 17 Aug 2023

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