15
submitted 1 year ago by jkelosed@feddit.de to c/privacy@lemmy.ml

I did (used a male name but Im female). They blocked my account, accusing me of being in debt with them (false) and calling to identify myself to get my money back or what I bought changed nothing.

Now I have 90 Euros blocked in an amazon account and a hotline staffed with people with heavy east Asian accents and poor language skills that won't help and Im unsure about how to proceed.

ETA: I like using amazon for the prices but I don't want them to know my bank account number of too much information about me and each time I need something from them I create a new account with a false name, buy, pay and ignore the account. I wonder if this triggered some automated alarm.

BTW: is this illegal? to buy using a false name (an alias). Im in Germany if that helps.

top 3 comments
sorted by: hot top controversial new old
[-] lengsel@latte.isnot.coffee 6 points 1 year ago

Check EU laws and German laws.

I believe it's a crime to present a fake ID to where verification for security purposes is required, but telling a person a different name is not or should not be a criminal offense.

You being Anne, there is no offense to sign up as Robert. But it is a crime for Anne to show Susie's ID for a package.

Amazon may be doing that for legitimate security reasons but also data mining purposes.

[-] DengueDucky@lemmy.ml 4 points 1 year ago

Maybe open a dispute with your bank

[-] Nix@lemmy.world -1 points 1 year ago

I have always used a realistic but totally fake name with Amazon (and other country specific tld) and any other online merchants. However, I always use my full name on my credit card (or family member credit card if I purchase on their behalf). Moreover, for delivery I use another real name (only her first name) to be sure they deliver to the right person who is always available.

This is probably a new security thing for new accounts, my Amazon accounts are from 2009~2011 and I regularly use them (daily even).

This is so that if there is a breach/hack at the merchants system my own exposure is as limited as possible or as messy as possible (i have multiple different addresses and multiple different names in each account, some not valid anymore because someone or I moved or changed cards).

this post was submitted on 25 Jun 2023
15 points (89.5% liked)

Privacy

31223 readers
1411 users here now

A place to discuss privacy and freedom in the digital world.

Privacy has become a very important issue in modern society, with companies and governments constantly abusing their power, more and more people are waking up to the importance of digital privacy.

In this community everyone is welcome to post links and discuss topics related to privacy.

Some Rules

Related communities

Chat rooms

much thanks to @gary_host_laptop for the logo design :)

founded 4 years ago
MODERATORS