Ok, no problem, you do you. [Mark order as undelivered and get a refund]

If the driver is going to add requirements to the delivery, they should communicate with the customer before picking up the food. So the customer can decline their service. Surprising somebody at the last minute hey I'm here you need to now do something for me isn't going to fly for most people.

Well that's pretty bs. Why should customers be punished for what thieves are doing? I don't know what the solution is but it's not making customers, who don't want to leave home to get food, leave their home to get their food.

Doesn't that kinda defeat the purpose of delivery? I get that it might be inconvenient for the person making the delivery to go up to a specific apartment number but thats the job dude. The customer pays for the convenience of delivery.