this post was submitted on 25 Sep 2023
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[–] A_Random_Idiot@lemmy.world 9 points 2 years ago* (last edited 2 years ago)

I don't have a problem with self checkout. It has its place. If you're just grabbing an item or two, and want to get out quick and not wait in line, or if you are buying something that you may find personally embarrassing, or any of a number of other reasons.

Cashiers also have their place, for when you have larger checkouts and what have you.

What pisses me off is they are firing cashiers, and replacing them with more self checkouts.. So you have to take your big monthly load of groceries through self checkout, cause theres no cashier, or worse.. one overworked cashier with a huge line.

And its all to have less jobs, less pay checks, and more profits for the C-Suits.

And lets not even get into the fact that its easy for a screw up to happen then some overzealous dickwad comes screaming calling you a thief, and gets you tresspasssed because either you accidentally mis-scanned something or because they THINK you mis-scanned something and thanks to their stupidity you can no longer shop at your local, convenient store.

[–] AgentGrimstone@lemmy.world 9 points 2 years ago* (last edited 2 years ago)

As a weekly shopper who only gets 20-30 items at a time, self checkout is better. The cashiers tend to have customers with 100+ items and I usually have to wait 5-10 minutes. At the self checkout, I'm done and out the door in 3.

[–] gerryflap@feddit.nl 9 points 2 years ago

I love self-checkout. I'm introverted and the last thing I have energy for when doing grocery shopping after work is holding another conversation. Self checkout allows me to check out at my own speed and without having to talk to anyone. It's a blessing.

I do get why people dislike it, so I think we should have both ways of checking out.

[–] rockSlayer@lemmy.world 9 points 2 years ago (2 children)

Everything less than 5 pounds is a banana. Mistakes happen when untrained people do the job for the company

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[–] CoconutGirl@lemm.ee 8 points 2 years ago* (last edited 2 years ago) (4 children)

I'm so tired of people with social anxiety always trying to appropriate introversion. Introverts don't have that kind of phobia of personal interaction.

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[–] Steak@lemmy.ca 8 points 2 years ago

I just saved hundreds on my groceries by switching to self checkout and fucking stealing.

[–] TokyoCalling@lemmy.world 8 points 2 years ago (22 children)

I do feel like I ought to be paid when a business offloads their work onto me. Not much, I suppose. But something.

[–] Fades@lemmy.world 6 points 2 years ago (1 children)

You do get paid something, freedom from bullshit small talk and judgment of your purchases

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[–] Honytawk@lemmy.zip 8 points 2 years ago

Since when are introverts not people?

[–] RealWarrenBuffett@lemm.ee 8 points 2 years ago (2 children)

I can relate to this so much :D Greatest invention of the 21st century :D

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[–] Master@lemmy.world 8 points 2 years ago* (last edited 2 years ago) (3 children)

As an introvert I'd rather not use self checkouts. The possibility that something will go wrong and I'll have to call someone over and explain it and have them fix it is much higher than letting someone qualified scan and bag my shit while I stand there silently waiting to pay as both the cashier and myself refuse to talk or make eye contact.

Plus I worked at a walmart for a year as right as they rolled out their mostly self checkout system. So many people lost jobs and the store lost so much money to shrinkage (theft). It's the dumbest fucking thing. Makes perfect sense to have a few for people with only a handful of items but the vast majority should be cashiers.

This meme was brought to us by big self checkout and makes no sense at all IMO.

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[–] paddirn@lemmy.world 8 points 2 years ago (5 children)

Introvert, but I've purposely stopped using self-checkouts, even if it means longer wait times and having to actually interact with people. In addition to taking jobs away from people, there's no other benefit that's being given to me, the consumer, for using it. It's not like you get a special discount on your purchase for using the self-checkout, it's purely a cost-savings on the store's end. It's also insulting to see rows and rows of checkout lines only staffed by a single person, no matter the time of day. I'll just keep using the people-checkout lanes, just to drive up demand.

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[–] DavidGarcia@feddit.nl 8 points 2 years ago (9 children)

My laziness triumphs over my introversion. plus, fuck robots tikin er jerbs

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[–] Chocrates@lemmy.world 7 points 2 years ago

Lolol I loved them at first when they still employed all the cashier's so the slow people didn't get in my way

[–] tslnox@reddthat.com 7 points 2 years ago

I like it when I'm going for two or three items I forgot or when buying some lunch for work and don't have enough time, but for usual, big grocery shopping... Nope.

[–] QuinceDaPence@kbin.social 7 points 2 years ago (4 children)

What bothers me the most is the fucking Walmart recipt checkers.

Don't make me check out my own shit if you don't trust me.

[–] flying_monkies@kbin.social 8 points 2 years ago (1 children)

The correct response to them is a wave and a "no, I'm good" as you walk past.

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[–] MisterNeon@lemmy.world 6 points 2 years ago

I really hate making small talk, I'll use the scanner.

[–] moog@lemmy.world 6 points 2 years ago (7 children)

Self Checkouts are not job killers. they still need people to run them. Most stores have 3 SCO clusters that need 3 attendants each per day. thats 9 jobs right there, add in weekend coverage, vacations, part timers, etc and most grocery stores will have a need for around 15 cashiers which is not easy for any store to fully staff.

source: ive worked grocery stores for around 10 years.

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[–] Kichae@kbin.social 6 points 2 years ago (3 children)

Honestly, the thing that drives me the most crazy about self checkouts is people using them with full carts. They're perfect if you're just grabbing a few things: Just as fast, if not faster, than the 'N items or fewer' checkouts, and no need to interact with anyone. But if you're showing up with 6 bags worth of groceries, and everything in your cart has a coupon or at-cash discount with it, then you need the cashier anyway, so just GTFO of the way. Having the nanny cashier who's looking after 8 self-checkouts come over every 10 seconds to deal with another one of your discounts, or to let you swap bags because you've already filled the item placement area, slows things down for everybody.

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[–] Destraight@lemm.ee 6 points 2 years ago (1 children)

So then go to normal cashier checkout. They haven't been abolished at my grocery stores

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[–] samus12345@lemmy.world 6 points 2 years ago

I love them. the only downside is people who are really fuckin' slow at scanning their groceries.

[–] Cynnith@lemmy.world 6 points 2 years ago

The grocery store by my house has their self checkout volume set to 11. I don't want to be yelled at by a machine.

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