Linux Mint

2965 readers

3 users here now

Linux Mint is a free Linux-based operating system designed for use on desktop and laptop computers.

Want to see the latest news from the blog? Set the Firefox homepage to:

linuxmint.com/start/

where is a current or past release. Here's an example using release 21.1 'Vera':

https://linuxmint.com/start/vera/

founded 4 years ago

MODERATORS

erpicht@lemmy.ml

How do I fix this? (lemmy.ml)

submitted 1 week ago* (last edited 1 week ago) by Valarie@lemmy.dbzer0.com to c/linuxmint@lemmy.ml

9 comments fedilink hide all child comments

I have used linux mint for a while but I decided to try manjaro on my pc for about 6 months, when I swapped back I got it on and stable for just long enough to move some of my files over and install csgo but when I tried to launch it the computer froze and after like 5-10 minutes I shut it down then it threw this error code that I had not seen before even when running the same system on the same os

It was fully up to date because I fixed that before I installed anything

As of now it puts up that code looks to me like(ucsi_ccg 0-0008: Failed to get FW build) to me but the only place I can find reference to that is a nixos forum post from 2 years ago saying it is a driver used in laptops for usb-c

But it throws that code then black screens and goes unresponsive either when I try and boot to the main HDD or when I try and boot to an external USB stick so I can't gain any access to the software to disable the package

I tried checking my BIOS settings and pulling the bios battery already and neither made any change

top 9 comments

sorted by: hot top controversial new old

[–] bhamlin@lemmy.world 6 points 1 week ago (1 children)

Usually if you tap you phone's screen it will force it to autofocus. 🫢

[–] Valarie@lemmy.dbzer0.com 2 points 1 week ago

The problem is that the text dosent stay up for more than about half a second before the screen goes black and I get no more display output until I reboot it

[–] fjordo@feddit.uk 2 points 1 week ago (1 children)

If you boot into the installer again you may be able to reinstall without wiping your personal data.

At the very least it'll give you the chance to copy off anything you don't want to lose. Then you can install fresh and see if that helps.

[–] Valarie@lemmy.dbzer0.com 2 points 1 week ago (1 children)

It will not boot into a live usb environment either, even with a freshly made live USB from an iso I know is good that will boot on another computer

[–] fjordo@feddit.uk 1 points 1 week ago (1 children)

Maybe try a more commonplace distro just to rule out a hardware issue. Try Ubuntu or Fedora's live USBs.

If you're still getting that error, it might be that somehow you're not actually booting into the live USB environment, or something more fundamental to your system is broken.

[–] fjordo@feddit.uk 1 points 1 week ago (1 children)

I did also find this: https://discourse.nixos.org/t/boot-error-ucsi-ccg-0-0008-failed-to-get-fw-build/27842

Which suggests you could work around the issue by editing your kernel cmdline to blacklist the module ucsi_ccg.

On systemd-boot you can do that temporarily to test it by spamming the e key as the system starts up. You'll eventually be able to edit the boot params.

Grub should have something similar but I don't really use that these days.

In theory adding this to your cmdline should block the module from loading: modprobe.blacklist=usci_ccg

[–] Valarie@lemmy.dbzer0.com 1 points 1 week ago (1 children)

I am trying that now but I can't boot into anything I have tried

[–] Valarie@lemmy.dbzer0.com 1 points 1 week ago

Edit, when I put in it did nothing and I got the same error

[–] hellothere@sh.itjust.works 2 points 1 week ago

No idea tbh, but I'd boot from the Live USB and debug the 'proper' installation from there.