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Plex, the free streaming app, laid off approximately 20% of its staff, TechCrunch has learned, which will affect all departments, including the Personal Media teams.

“This is by far the hardest decision we’ve had to make at Plex,” CEO Keith Valory said in a statement. “These are all wonderful people, great colleagues, and good friends. But we believe it is the right thing for the long-term health and stability of Plex.”

The streaming app gives users a single destination to upload and organize content (video, audio and photos) from their own server while also allowing them to stream it via mobile app, smart TV or desktop.

In recent years, however, Plex has invested in free, ad-supported streaming (FAST) and live TV offerings. The FAST market has become saturated as many companies have entered the space. Plus, the overall advertising industry has taken a hit, making it harder for companies to earn enough revenue.

Valory noted in his statement that the company was significantly impacted by the slowdown. “While we adjusted our business plan last year after the shift in equity markets to get us back on a path to profitability without having to cut personnel expenses, the downturn in the ad market in Q2 put significantly more pressure on our business and ultimately it became clear that we would need to take additional measures in order to maintain a confident path to profitability within the next 18 months,” he said.

He added that the company is still expected to see 30% growth this year.

According to a Slack message from Valory, obtained by The Verge, which first reported the layoffs, Valory noted that 37 employees would be impacted.

Additionally, it seems that Plex may have had another round of layoffs earlier this year. Five months ago, a former account executive posted on LinkedIn that they were “affected by company layoffs.”

As of January, the company had 175 employees, and its revenue was in the double-digit millions.

Updated 6/29/23 at 12:10 p.m. ET with a statement from CEO.

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[-] Vaseline@lemmy.world 68 points 1 year ago

Or we could all switch to an Open Source alternative, Jellyfin, and either donate what you’d normally pay Plex or just enjoy it for free. I’ve never used Plex and started with Jellyfin. It’s gotten the job done thus far

[-] sunbeam60@lemmy.one 21 points 1 year ago

It’s the app ecosystem for plex that keeps me there. There’s an app for my LG tv, an app for my in-laws’ Roku etc.

[-] Vaseline@lemmy.world 13 points 1 year ago

Yes you’re right, Jellyfin isn’t on many platforms but I’m pretty sure they have an app for LG and Roku (Clients here). Although the LG app isn’t the best from what I remember. What I usually do is use an Amazon fire stick with Tailscale for my family and it’s been working well. But also as popularity increases others will be able to contribute more and the apps will become better.

[-] porksoda@lemmy.world 12 points 1 year ago

Agreed. If Jellyfin has any desire to become the market leader and a legit alternative for home media streaming, an already narrow niche, they need to refine this piece of the end user experience.

And I'm not saying Jellyfin wants to do this. They've definitely found their hardcore enthusiast crowd.

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[-] banksymimosa@lemmy.world 38 points 1 year ago

Well they also spent the past 10 years building 80% stuff we never wanted

[-] TheButtonJustSpins@infosec.pub 25 points 1 year ago

And forcing logins to go through their centralized servers.

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[-] jmanes@lemmy.world 31 points 1 year ago

I used Plex for years, and it is the superior product (if you pay) compared to Open Source alternatives. However, after seeing Plex's recent incentive pivots and looking for investors I jumped shipped to Jellyfin. The thermometor of enshittification is indicating that Plex is on its way out.

Folks who haven't looked at alternatives yet, do so now.

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[-] RatzChatsubo@vlemmy.net 29 points 1 year ago

Why are all these large tech companies failing this week? Is AI really decimating the internet on all fronts?

[-] german@pawb.social 48 points 1 year ago

They’ve been failing for a while. It’s capitalism failing, not some magic tech entity concept like AI.

[-] MonkCanatella@sh.itjust.works 8 points 1 year ago

and it's by design too

[-] chris2112@lemmy.world 30 points 1 year ago

It's been going on for nearly a year now, but the layoffs tend to happen in waves because the stock market and investors in general tend to be very reactionary. Also a lot of companies released their quarterly earnings recently

[-] _number8_@lemmy.world 13 points 1 year ago

investors / business / money people are stupid hogs who are blindly guessing and making the stingiest possible choices at any turn, they don't know shit or do shit

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[-] HobbitFoot@thelemmy.club 28 points 1 year ago

The problem isn't AI, but interest rates.

Silicon Valley lived for a long time with an investor market that didn't really have anything better to invest their money in, so they would invest in a series of Internet companies with the hope that one of them would make it rich. Now that lending money can make you more money, it isn't worth it to invest in companies or ideas that don't make money right now.

The VC funding that Silicon Valley relied on dried up. If you are a startup, you need to be profitable before you burn through your cash. If you aren't a startup, you don't have to worry as much about new tech cannibalizing your core businesses, so they are more willing to cut product lines.

[-] marsta@lemmy.stark-enterprise.net 13 points 1 year ago

Money isn’t as cheap anymore as it used to be. Tech companies have been struggling for about a year now. Even the larger ones have to show profits these days (not defending them, just explaining as I’m working in tech as well)

[-] Runeandune@lemmy.world 11 points 1 year ago

I don’t know if I’d call Plex a “large tech company” though

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[-] reversebananimals@lemmy.world 8 points 1 year ago

Its not a tech issue, its a finance issue.

The tech industry has always been highly speculative. What we saw in the 2010s was only made possible through venture capital and high digital advertising budgets.

Now that there's uncertainty and investments are expensive due to high interest rates, VC and advertisers are pulling back. As a result, we're seeing a bunch of business models that have never been viable on their own have to try and support themselves for the first time.

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[-] jjagaimo@lemmy.ca 8 points 1 year ago

Not just this week but the past year or so

During covid many companies hired a ton of people due to the growth of many industries, particulalry consumer electronics and platforms like Plex and Netflix, and places like Amazon, Google, etc. Because many people were off work, there was greater demand. Obsiously infinite growth is not possible, and when things slowed down after covid, they moved to dump the employees they no longer needed

It doesnt necessarily have anything to do with AI; AI implementations are still extremely rough and moves to implement them at this point means providing an inferior experience. That said, some companies have been implementing AI, which will likely lead to worsening layoffs down the line

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[-] ItsaB3AR@sh.itjust.works 21 points 1 year ago

Wow, it’s almost like those free channels the put all over my Plex that nobody wants was was a bad investment. Still love Plex as a service but I find it hard to see any value in FAST.

[-] russianagent@lemmy.world 10 points 1 year ago
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[-] Captain_Patchy@lemmy.world 21 points 1 year ago

As of January, the company had 175 employees, and its revenue was in the double-digit millions.

And yet, it is not enough. Perhaps the lesson is to NOT take that VC money if you want your company to survive.

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[-] supanovadova@lemmy.world 17 points 1 year ago

30% growth after a 20% layoff huh?

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[-] demesisx@lemmy.world 17 points 1 year ago

Why the fuck is Plex even a company? Attention venture capitalists: Get your money grubbing fingers the fuck off decent technologies that should in no way be tied to profit-seeking. We live in a dystopian hellscape.

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[-] gnuslashdhruv@lemmy.ml 15 points 1 year ago

As a long-time Jellyfin user, I've never really understood how Plex makes money providing a handful of additional features over the FOSS alternative.

[-] Kushan@lemmy.world 8 points 1 year ago

Plex is available in a lot more app stores than Jellyfin or Emby is. I run a plex server for friends but I use emby for my personal consumption. The reason I continue to use plex is because it's available on all sorts of smart TV's and semi-obscure streaming devices that Jellyfin isn't.

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[-] Landmammals@lemmy.world 14 points 1 year ago

It seems like in the last few years the company's focus has primarily been on adding things to Plex that I do not want as part of Plex. And not adding the audiobook support that I do want.

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[-] xtremeownage@lemmyonline.com 13 points 1 year ago

Oh well, worse-case scenario- at least we already have Jellyfin.

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Hopefully they leave the free features as is, and don't starting going down the road many other companies have to squeeze out profit.

[-] TwistedTurtle@monero.town 21 points 1 year ago

Agreed, but I have a feeling I'll be using Jellyfin in a few years.

[-] root@lemmy.world 22 points 1 year ago
[-] MonkCanatella@sh.itjust.works 7 points 1 year ago

Please put some love on the appletv app for the love of god. I had sworn off plex totally based on the jellyfin community evangelists. VERY quickly switched back when I couldn't even select which subtitle I wanted

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[-] HorseFD@lemm.ee 10 points 1 year ago

Jellyfin is so good now. I used to use Plex but I have no need for it now at all.

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[-] gobbling871@lemmy.world 9 points 1 year ago

Valory noted in his statement that the company was significantly impacted by the slowdown.

He added that the company is still expected to see 30% growth this year.

Which is which?

[-] MonkCanatella@sh.itjust.works 9 points 1 year ago

well depends who's asking. Are you a shareholder, or a common man?

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[-] neo@lemmy.comfysnug.space 9 points 1 year ago

Jellyfin NEEDS a plexamp tier music streaming app for me to consider moving unless plex completely self-owns harder than Twitter and reddit combined

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[-] two_wheel2@lemm.ee 9 points 1 year ago

Whew I'm glad I just started up my jellyfin server!

[-] FrankTheHealer@lemmy.ml 8 points 1 year ago

Unfettered Capitalism breeds emshitification.

Why build and keep a great product when shareholders will always push for more growth and higher revenue. Even if that means laying off your best devs and pissing off users.

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[-] Ducks@ducks.dev 8 points 1 year ago

I'm honestly surprised that Plex has revenue in the "double-digit millions"

[-] screwtape@crystals.rest 7 points 1 year ago

Wasn't even aware the Plex was still around. Swapped to Jellyfin years ago.

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[-] Chippyr@lemmy.world 6 points 1 year ago

Hopefully that doesn’t mean we are going to see a slowdown in personal media features.

[-] TheRaven@lemmy.ca 10 points 1 year ago

It will. As someone who only uses Plex, I’m sure the company will have to strive so hard after monetization that they’ll ruin the product and force us onto an open source alternative. I like Plex, but I don’t expect it to last after seeing all the other tech companies fail at this.

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[-] MonkCanatella@sh.itjust.works 6 points 1 year ago
[-] TheRaven@lemmy.ca 28 points 1 year ago

As someone who’s been laid off, it always annoys me when people at the top try to act all hurt. Their name was never brought up as a potential layoff. The decision wasn’t nearly as hard as getting laid off.

Those who made the decision to go after the FAST market and lose money aren’t the ones getting laid off, it’s the ones who followed and built it. The risky outcome was never on the heads of those deciding to take the risk.

[-] trifictional@lemmy.world 17 points 1 year ago

‘Some of you may die, but that’s a risk I’m willing to take’

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[-] scorpiosrevenge@lemmy.ml 6 points 1 year ago

I too cancelled my Plex pass about 6mo ago after a colleague introduced me to JellyFin. I imagine the huge hit ISPs have had on tracking torrent downloads is also curtailing their customer base. (Along with many people abandoning pirating and just paying for the convenience of various streaming services).

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this post was submitted on 02 Jul 2023
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