this post was submitted on 20 Jan 2026
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cross-posted from: https://scribe.disroot.org/post/6760167

Everything costs more because the algorithm says so: Tariffs and inflation dominate headlines, but personalized pricing is the real affordability crisis

Archived link

...

Our day-to-day navigation of prices rests on a comforting illusion—that we all encounter the same marketplace. In reality, this is happening less often. Firms have always had the right to set prices, but that process has become continuous and individualized: a ceaseless micro-calculation of how much you personally might be willing to pay for something. In a way, we’re all participating in an ongoing pricing experiment. And, like the best subjects, we barely realize it.

This new marketplace emerged, in part, because the tools to reshape it became cheaper, faster, and ubiquitous. For firms, price personalization—or discrimination—no longer requires building a proprietary system; it can be purchased off the shelf.

...

Here’s how it works. Companies gather data from many routine digital touchpoints: web and app tracking (cookies, pixels, and device fingerprinting), geolocation from phones and browsers, and in-store sensors. Also involved are data brokers who sell detailed consumer profiles combining demographics, purchase histories, and online behaviour. After the initial lure with attractive benefits and promises of discounts, (“the hook”), you’re handed over to a surveillance infrastructure that mines data about your behaviour and willingness to pay (“the hack”) and then raises fees, cuts rewards, and traps you in the program by making cancellation difficult (“the hike”).

In theory, algorithms can offer discounts to price-sensitive shoppers too. But this isn’t necessarily what happens. AI-fuelled price setting can quietly steer those with the least power to shop around to higher prices and poorer quality goods, thereby deepening the burden on low-income households. When apps can infer when it’s your payday, what neighbourhood you live in, and aggregate your past purchasing habits, they can raise prices to your presumed desperation. For hard-up households or lone parents, that means a personalized penalty on being broke or time starved.

...

For generations, we built guardrails around how sellers could charge buyers. But those rules were written for human decision makers not self-learning software. They were meant for a world of price tags and weekly flyers not millisecond-fast adjustments and invisible markups. Pricing systems, not tariffs or inflation, are fast becoming the real cost of living.

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[–] minorkeys@lemmy.world 20 points 5 days ago (3 children)

Completely disconnected from the cost of production, prices based on how much can be extracted from the buyer will only create black market opportunities for low price exploits. Hack the system, get stuff for super cheap, resell it. They want it all automated so nobody will be checking anything, even if they do, just payoff that person and it's easy money.

[–] brooke592@sh.itjust.works 1 points 22 hours ago

Yeah, I already never buy legal weed.

It's one of the biggest scams on the planet just to take advantage of people who don't know any better.

Hack the system, get stuff for super cheap, resell it.

Then you get investigated for patents, or product safety or other bullshit. The system is rigged if you hack it or not. :/

[–] Scotty@scribe.disroot.org 1 points 4 days ago (1 children)

Prices are disconnected from the cost of production. The price is determined at the marketplace by the customer's willingness to pay (according to Behavioral Economics, which is mostly applied in modern economics, as opposed to the reservation price in traditional economics).

This is also one mistake some start-up founders make when introducing their product: calculating the costs and add a certain percentage, but this is not advisable (because, among others, this cost-up pricing could result in a price for your new product that customers are not willing to pay ...).

... will only create black market opportunities for low price exploits

That would not work, if, say, you go to McDonald's and buy through the app, as the McMuffin isn't sold in advance ... And even in some markets where a resale could theoretically be made (such as for concert tickets or flight tickets), it is often legally prohibited to resell a tickets above face value (that's the case for concert tickets in the UK since the start of this year, for example) or the product is connected to your ID ( that's the case with many airlines do with flight tickets).

[–] minorkeys@lemmy.world 1 points 4 days ago (1 children)

Behavioral economics is just a more refined system of economic exploitation. It makes every interaction with the economy a battle to make you pay a much as possible for no reason other than being selfish, using modern data analysis for leverage.

People illegally buy and sell shit all the time. That's what the black market is. If you don't think people with figure out how the automated systems works and exploit it, you're simply wrong. There are always ways to exploit a system.

He's not disagreeing that the system is not exploitable, he's saying exploitation has been made illegal.

[–] SuperNovaStar@lemmy.blahaj.zone 22 points 5 days ago* (last edited 5 days ago) (4 children)

While I don't doubt this is happening online, as someone who has used Walmart's digital price tags from the worker side, those suckers take minutes to update their displays. There is no way they're showing different prices to different shoppers (at least with the current tech).

[–] Scotty@scribe.disroot.org 34 points 5 days ago* (last edited 5 days ago) (1 children)

This happens through a wide range of measures, depending on the kind of business, customer segments, products and services.

One major tool is Plexure, a New Zealand-based company that offers an app. It is used by McDonalds (which holds almost 10% in Plexure), Ikea, 7-Eleven, and hundreds of other companies around globe.

As the Prospect wrote in 2024 in an article:

It starts with using a cheap offer to entice users to purchase through the mobile app. After that, various factors go into the process of “deep personalization”: Time of day, food preferences, ordering habits, financial behaviors, location, weather, social interactions, and “relevance to key moments i.e. pay day.” ...

If the app knows you get paid every other Friday, it can make your meal deal $4.59 instead of $3.99 when you have more money in your pocket. If it knows you usually grab an Egg McMuffin before class on Wednesday, or that you always only have an hour to eat dinner between your first and second job, it can increase the price on that promotion. If it knows it’s cold out, it can raise the price of hot coffee; on a scorcher, it can up the price of a McFlurry. And the app gets smarter as you agree to or turn down those offers in real time ...

It may be just half a dollar or so, but with millions of customer interactions per day and an increase in customer engagement, companies like McDonalds make a huge profit increase, as the article says:

[Plexure] promises that using its app strategy will increase frequency of orders by 30 percent and the size of orders by 35 percent. Domino’s just attributed its strong first-quarter earnings, with income increasing by 20 percent over last year, to its loyalty program. Grocery stores like Walmart and Kroger have also gotten into this, leveraging purchasing history with digital targeting. And improving artificial intelligence can just make this all move faster ...

But apps like Plexure are not the only way to personalize prices. The entire Prospect article makes an interesting read, and there is a lot of research in the meantime as Bots improve the ways of Dynamic Pricing substantially.

@Sxan@piefed.zip

Edit for an addition: If you like to have a quick read to know how the Plexure app works for McDonald's, here is a brief description

[–] hector@lemmy.today 5 points 4 days ago

Instacart was just caught giving different prices based on data broker info on shoppers online. I think consumer reports broke the story just last month or so.

[–] 4am@lemmy.zip 17 points 5 days ago (2 children)

No, they just show lower prices on the shelf than what rings up at the register.

The excuse? “The display takes time to update at the shelf”

This would be wildly illegal. If you have evidence of this, you should call a lawyer.

[–] Alaknár@piefed.social 1 points 5 days ago

Where I'm from, if that was happening regularly, the store's managers would be arrested for fraud. The price on the shelf is THE price of the product. Sure, many people will just blindly accept what's on the register, but you can complain and if you go to court with the store, you win by default (assuming you have proof, of course) within, like, 48 hours.

[–] Gonzako@lemmy.world 4 points 4 days ago

it's less about particular people but groups of people and events. imagine there's a 30 day drought and the water prices triple cuz of it

[–] hector@lemmy.today 1 points 4 days ago (1 children)

Digital price tags can be connected to ai, facial recognition, vehicle cameras, phone info, etc they can know who you are and give you a different price as you walk by any item. It is instant how they plan on doing it.

Oh, yeah, I'm sure it's coming soon. Just pointing out that they don't currently have the infrastructure for it in store

[–] BanMeFromPosting@hexbear.net 5 points 4 days ago

I've just started stealing stuff. I finally own an espresso-maker

[–] higgsboson@piefed.social 6 points 5 days ago* (last edited 5 days ago) (2 children)

Pricing systems, not tariffs or inflation, are fast becoming the real cost of living.

lol. This article is poorly written and transparent ragebait, without even the most basic grounding in economics.

edit: which is not to say the opinion is wrong, per se, but it is not grounded in a firm understanding of the topics the author wants to discuss.

[–] p03locke@lemmy.dbzer0.com 4 points 5 days ago

Also, companies have been doing this on a regional or even local level for decades. Why do you think they always ask for your zip code or geolocation when you just want to pull up a menu for Taco Bell?

[–] chicken@lemmy.dbzer0.com 4 points 5 days ago

Do you mean that pricing systems are a smaller contributor to cost of living than they are implying?

[–] Rentlar@lemmy.ca 3 points 5 days ago

PC optimum I think is the biggest offender of the major grocery chains doing this. They set a high base price, then put member-exclusive loss-leaders to draw them in, then use the app where you have to "register" specific discounts that are applied when you check out. I have no doubt that Loblaws is messing with prices for each individual consumer to see what they can skim off of each. I don't shop there, this is what I gleaned off my parents using it.