this post was submitted on 03 Oct 2023
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Tales from Tech Support

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Conversation between User and Coworker (lemmy.world)
submitted 2 years ago by Cannibal_MoshpitV3@lemmy.world to c/talesfromtechsupport@lemmy.world
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User: I need a new ssd to expand the storage on my laptop

C: Sure, for that laptop you need to submit an M.2 installation ticket.

User: No I need an ssd.

C: Yes sir, that is an ssd, it's just the form factor. Go to [company's internal website] and submit a request for an M.2 ssd installation.

User: They have 2 models to pick from, which do I choose?

C: The M.2.

User: ...Is that an ssd?

C: ...Let me just show you.

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[–] pineapplelover@lemm.ee 1 points 1 year ago

Maybe you guys can make the form to make it more specific. Something like (m.2) SSD.