5

I am trying to recover an old Facebook account that I lost access to a few months ago when I bought a new phone and did not migrate my 2FA key for Facebook, I do not wish to have all my data in Facebook's servers indefinitely so I want to login and delete the account.

However, the problem is that when prompted to upload a government ID to verify my identity, the only way they're offering to upload an ID is to take a photo through their app or website, however the photo always comes out blurry no matter what compared to the stock camera apps on both of my devices, A Galaxy S23 and a Galaxy Tab S7, thus, my ID photos are always rejected.

Where do I go from here? Perhaps it's an issue of the Android client or website? Should I borrow someone's iPhone and try to do the same?

top 4 comments
sorted by: hot top controversial new old
[-] Arisusanchez@lemmy.fmhy.ml 4 points 1 year ago

Arguably doing this is worse then letting that account sit, but I'd prolly create a fake fb account and just report your account for terrorism or fraud or something along the lines of that

[-] TrickyCamel@lemmy.world 2 points 1 year ago

I can see why it's worse, they say they don't keep the photos for more than 30 days but I don't take their word.

Maybe my best bet is reporting that account for impersonating me.

[-] GatoB@lemmy.world 1 points 1 year ago

They may ban your IDs and ban both accounts?

[-] ShunkW@lemmy.world 1 points 1 year ago

This is probably a bad idea though. At least reporting for terrorism. I'm betting they keep all information relating to that account even longer in case of subpoena.

this post was submitted on 08 Jul 2023
5 points (77.8% liked)

techsupport

2240 readers
18 users here now

The Lemmy community will help you with your tech problems and questions about anything here. Do not be shy, we will try to help you.

If something works or if you find a solution to your problem let us know it will be greatly apreciated.

Rules: instance rules + stay on topic

Partnered communities:

You Should Know

Reddit

Software gore

Recommendations

founded 1 year ago
MODERATORS