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Lost all contacts (lemmy.world)
submitted 1 year ago by NABDad@lemmy.world to c/android@lemmy.world

Just lost all my contacts in my Android phone.

Galaxy S10, Android v12.

Tried different contact apps, tried rebooting, tried googling (yes, Internet, I have the apps set to display all contacts).

Tried restoring contacts, and it says 0 restored.

They're still in Gmail, so I tried exporting them and importing them onto my phone, but the phone won't let me select the file.

I'm thinking I'm going to have to do a factory reset.

Any other suggestions before I bite three bullet and wipe the device?

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[-] yopyop@sh.itjust.works 2 points 1 year ago

Did you chose the right export format from gmail/Google contacts?

[-] NABDad@lemmy.world 1 points 1 year ago

I tried Google CSV. Is there a better choice?

[-] yopyop@sh.itjust.works 2 points 1 year ago

I don't remember exactly but when I exported my google calendar to switch to framagenda I failed twice before finding the right format. I would advise you to try every format available.

[-] chika@vlemmy.net 2 points 1 year ago

I don't have a solution, but you're not alone. This happened to me this morning too.

[-] NABDad@lemmy.world 3 points 1 year ago

Really? You don't happen to have a Samsung too, do you?

[-] chika@vlemmy.net 1 points 1 year ago

I do not, I have a Pixel 6.

[-] NABDad@lemmy.world 1 points 1 year ago

Contacts are back. Damn Samsung crap.

Stupid Samsung app that logged out and all syncing stopped.

I happened to notice it's little complaint, logged in via google, and everything came back.

I'd rather have stock android.

this post was submitted on 15 Jun 2023
11 points (100.0% liked)

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