I don't know a whole bunch on the matter but it could be that the actual IC is damaged. As in, the mechanical components of it are broken or in a state that the IC can't compensate for. Not sure what you can do other than replace the component...
Not 100% sure this device even has a chip. SatStat doesn't show values for orientation; only for magnetic field which I heard Is used to emulate a compass but I'm really not sure.
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