[-] hexdream@lemmy.world 3 points 2 weeks ago

There was an episode of "the boondocks" where that happened. https://youtu.be/3d200DatLtU?si=Uu2Jt-RlWOEo4juG .

[-] hexdream@lemmy.world 2 points 1 month ago* (last edited 1 month ago)

Have a look at "develop your own bluetooth low energy applications for raspberry pi, esp32 and nrf52 with python, arduino and zephyr" by Koen Vervloesem. Typing on mobile so please forgive any errors.

[-] hexdream@lemmy.world 3 points 2 months ago

There used to be a focus on yes the agent solved the problem, or no they did not. Having a high yes rate was important. The normals stats like call handling time still apply. But there is.more focus on actually helping the customer and really solving problems as too many people were gaming the system to look good. It better aligns with my person approach to support so I'm quite happy until it changes again . The change started a few months ago. Very recent along with other agent facing changes.. typing on a mobile and tired so please forgive obvious mistakes.

[-] hexdream@lemmy.world 1 points 3 months ago

Nothing a swift club to the back of the head can't change.

[-] hexdream@lemmy.world 3 points 3 months ago

"Now kiss."

[-] hexdream@lemmy.world 2 points 4 months ago

And no chance it's because they want to, uh, thoroughly investigate the evidence....

[-] hexdream@lemmy.world 3 points 5 months ago

Haha, I came to ask the same thing!

[-] hexdream@lemmy.world 3 points 7 months ago

The bullshit these people waste taxpayers moneys, and their time of never ceases to amaze me. Why do they get to dictate morality and ethics for something as personal and harmless as this, while simultaneously being active participants that actively enforce profits over humanity. Guillotine manufacturers, or their US equivalent budget Titanic sub tours should be ramping up production. Sort your shit out at the bottom of the ocean. Only come up when you sort shit out proprly and not just shutty speech and bs promises.

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hexdream

joined 1 year ago