100%

To be fair, they all exited the vehicle pretty quickly at the time without it needing to be unbolted from the outside. Experts... pfft.

So they are taking tips on how to handle leaks from the US government?

Plot twist: they are merkins.

This is sticking in my head much more than is comfortable. Fuck.

There used to be a focus on yes the agent solved the problem, or no they did not. Having a high yes rate was important. The normals stats like call handling time still apply. But there is.more focus on actually helping the customer and really solving problems as too many people were gaming the system to look good. It better aligns with my person approach to support so I'm quite happy until it changes again . The change started a few months ago. Very recent along with other agent facing changes.. typing on a mobile and tired so please forgive obvious mistakes.

As someone who is directly affected by this system, I do want to say it is a vast improvement over the previous system they used.

CataTonic.

He was making the sausage dissapear...

"Now kiss."

Oh, it's a prison planet...

Haha, I came to ask the same thing!