Anything the CFPB wants to regulate I’m 100% in favor of. The CFPB is an AMAZING tool to push back against corps with horrible customer service (to be fair Apple’s customer service has always been good for me). I’ve used the CFPB to get a corp to reply to me after brushing me off.
If money is involved at all and a business is giving you the run around I encourage you to file a complaint. They have to contact you with a few days and they actually want (or are required) to solve your issue.
That hasn’t been confirmed at all. No one from the board has commented even anonymously as far as I’ve seen. This is a play by Altman and his supporters to try and influence public opinion and make the board seem incompetent.