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this post was submitted on 13 Apr 2024
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Technology
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Maybe this research and language is intended to suggest that there is a point past which “confusingly and unintuitively designed” strongly resembles “intentionally deceiving”? We’re probably not going to get internal emails saying “make it complicated so that we can collect users’ data”.
Also, researchers don’t really control how university press departments write up their results. Even less so when they’re interviewed by media.
Addendum: Apple takes great pride in UI and user-centered design, and lately they have been highlighting privacy as a differentiator from Android. Maybe they just dropped the ball, maybe people don’t care, maybe people aren’t very bright. Still, some people have questions:)
This is Apple that pride themselves on UX as you mention. They mainstreamed opinionated design. If they do it a certain way there is a reason, which is not always with the user's interests in mind. It's not because Bob in development couldn't think of a better way. Other brands might get away with that excuse but not Apple.